Terms and Conditions

1. General

1.1 This page represents Terms & Conditions which applies to services presented and sold on the website glenmargroup.com (referred as “the website”).

1.2 The visitor of the website is responsible for reading and understanding Terms & Conditions while accessing the website and accepting Terms & Conditions upon submission of the forms.

1.3 This website is operated by GLENMAR DMCC registered at Reef Tower, JLT, Dubai, UAE, Company Reg No: DMCC199629, Tax Registration Number is 104567220900001.

1.4 GLENMAR reserves the right to change Terms & Conditions applied to glenmargroup.com anytime should there be need or external requirement for the update.
The visitor’s agreement to the Terms & Conditions confirmed before change made,
is automatically applied to the updated Terms & Conditions. These Terms & Conditions were last updated in August 2024.


2. Payment

2.1 To complete the registration for the conference and receive the confirmation, after submission of the registration form, the participant or company applying for its employee should proceed to the payment via payment link or invoice.

2.2 Payment for the participation can be done in 2 ways:
Online payment should be done immediately after submission of the registration form, following the link
If bank transfer was chosen as a payment method, the invoice will be sent to the email indicated in the registration form within 3 business days. Payments by the bank transfer should be done within 14 days after the invoice day and not later than 30 days before the event's day. If the registration is made within one month of the event the payment should be done immediately once the invoice is received.

2.3 Participation in the conference is considered to be confirmed only after full payment is received and confirmation letter is sent by the GLENMAR DMCC. Once the payment is done the confirmation letter is sent within 3 business days.
We recommend you check with your Finance Department that payment has been made before traveling to the Conference.

2.4 Fee for each event is indicated on the corresponding page of the event and can differ if different packages are presented.

2.5 All fees (bank commision, applicable taxes and etc.) incurred upon payment in addition to the registration fee charged by the organization shall be paid by the participant or its employer.

2.6 If the participation fee for the event changes, the new fee applies only to new registrations, i.e. changes will not affect registrations which have already been confirmed.


3. Discounts

3.1 For corporate enquiries and group registration discounts and special offers might be applied. Offers are tailored for each conference and are presented on the corresponding page. For specific inquiries contact us conferences@glenmargroup.com

3.2 If by the moment of confirmation of group/corporate booking the number of participants is less than in offer agreed, GLENMAR reserves the right to revise the special rate offered.


4. Cancellation policy

4.1 If you notify GLENMAR in writing or via email up to 30 days before the start date of the event, you will receive a full refund less an administration fee. In addition if you are unable to attend, the following cancellation charges will apply for written notice received: 14-29 days before the event: 50%. 1-14 days before: 100%.

4.2 If you are unable to attend an event, you are welcome to provide a delegate substitution, up to 24 hours prior to the event at no extra charge.

If you wish to transfer to a different event a 10% admin charge will be made if the transfer occurs between 10-29 days before the event.

4.3 If you fail to attend the event on which you are booked and have not given prior notice to GLENMAR then the event fee will remain payable in full. This cancellation policy is necessary owing to the strict limitation on attendance numbers.

4.4 GLENMAR reserves the right to refuse admission to any event or conference for any behavior, which it deems unacceptable, or for breach of these Terms & Conditions.

4.5 GLENMAR reserves the right to amend or cancel any event (incl. Force Majeure cases), event times, dates or published prices. Changes to event prices, times and dates will be advised 30 days before the event start date and any event already paid in full will not be subject to the increased price.


5. Administrative

5.1 If so is necessary GLENMAR reserves the right to make minor changes to agenda(content), speakers, location, schedule of the event.

5.2 In case of special requirements for participants (such as accessibility or dietary requirements) participants are solely responsible for giving information to the GLENMAR prior to the event.

5.3 Participant is solely responsible for compliance with HSE and safeguard own property against any damages, theft or losses during the event.

5.4 Personal opinions and views expressed by the speakers, guests, and partners at the event may not reflect the view and opinion of GLENMAR.